![]() ![]() I’m also sceptical their readings are correct. I don’t recall which update broke this, I think it was one sometime last quarter 2022. ![]() How is it saying my cost per day is $1.20 when my daily supply charge itself is $1.19? My last bill was predicted around $110 but came in at $315. The predicted bill/cost per day estimate is still inaccurate. Can you please send me the account details to Cheers- Lee-Anne. You'd think it would populate once the account was active. I'll pass this on to our app team to see what happened here. ![]() IiNetter, thank you for taking the time to let us know. This information would also assist customers to determine if they’re on the best plan based on their average hourly usage (i.e. Having visibility of this information would assist in identifying the times of day across months and years that there are devices in the home using high amounts of electricity. * I’d like to suggest that in addition to showing the total usage across each month and year, it would be useful to also be able to display the average hourly usage across each month and year. I also thought I’d include the following comment from my previous review: While I don’t think this indicates a bug in the app per se and rather indicates problems with the data it is representing, I wanted to mention it in hope the backend system(s) can get the attention they obviously need. consumption data that was displayed when opening the app previously is now not represented and therefore the app calculates credits according to the solar feed-in that was recorded when the actual usage should be displayed as costs incurred. Daily and History but also when opening the app on different days the previous usage data that was previously displayed is absent and the calculations that are performed are incorrect e.g. I’ve noticed for a while that the usage data in the app is inconsistent, sometimes it’s inconsistent between the different views e.g. Looking to switch to Origin? Visit /plans We're working on improvements all the time - head to the feedback section of the app and have your say.įor business customers, this app doesn’t support you currently, but we’re working on it. Just download the Origin app, log in using your Origin My Account details and you’re ready to go. Need some help? Message us! No queuing needed – ask us your question and we’ll send you an alert when we’ve replied. Manage your LPG account, order gas bottles for any of your locations, pay invoices and track your deliveries right to your door. Earn points that can be turned into PayPal cash or gift cards. Origin Spike rewards members for completing energy-saving goals during peak power hours. See the solar you've fed back to the grid, as well as the credits you've earned. Our usage graphs show your historical and current usage data for electricity, hot water and natural gas. Pay bills with a tap, see when your next bill is due or check how much energy you’re using. See all your services in our free Origin app! Electricity, solar, batteries, natural gas, broadband, LPG and hot water- it’s all here now. ![]()
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